Privacy Notice

1. Overview

This Privacy Notice ("Privacy Notice") is provided by Final Investment Decision gate Ltd ("FIDgate", "we", "our", or "us") to ensure that you receive the necessary information regarding how we collect, process, and store your personal data in compliance with the General Data Protection Regulation (GDPR) and applicable Estonian and European data protection laws ("data protection legislation").

FIDgate is the data controller responsible for the processing of your personal data unless otherwise stated. This Privacy Notice outlines:

• The types of personal data we process
• The purpose and legal basis for our processing activities
• Your rights under applicable data protection laws
• How you can contact us regarding data privacy matters

For details on how we use cookies and tracking technologies, please refer to our Cookie Policy.

2. Our Processing of Personal Data

The following describes what personal data we process and why we process it:

2.1 Providing the FIDgate Platform and Services

We process personal data of users who register for a FIDgate account to deliver our SaaS optimization and financial modeling services. This includes:

• Authentication & access control (e.g., verifying login credentials)
• Customer support & troubleshooting
• Platform functionality improvements
• Security monitoring

Personal data processed:

• Name, email address, user ID, IP address, company affiliation

2.2 Improving and Developing FIDgate Services

To enhance platform functionality, we analyze user interactions, feedback, and system performance. This may involve:

• Debugging technical issues
• Optimizing software performance
• Developing new features based on customer feedback

Personal data processed:

• User ID, usage activity logs, company name, support interactions

2.3 Business Relationship Administration

We process personal data of representatives and contact persons of clients, partners, and vendors to:

• Manage contracts and invoices
• Respond to business inquiries
• Coordinate project collaboration

Personal data processed:

• Name, email address, job title, company details, business communication history

2.4 Marketing and Communications

We may use email, newsletters, and in-platform notifications to provide product updates, industry insights, and promotional content. Users may unsubscribe at any time by following the "unsubscribe" link in marketing emails or contacting us.

Personal data processed:

• Email address, user ID, company name, marketing preferences

3. Sources of Personal Data

We collect personal data from the following sources:

• Directly from you (e.g., when you create an account, contact support, or request a demo)
• From your employer or organization (e.g., when they register you as a user)
• Through automated collection (e.g., cookies, analytics, platform usage logs)
• From publicly available sources (e.g., LinkedIn or company websites)

4. Legal Bases for Processing Personal Data

FIDgate relies on the following legal bases for processing personal data:

5. Transfer & Disclosure of Personal Data

We use external service providers to assist with:

• Hosting and IT infrastructure
• Payment processing
• Email delivery & analytics

All third-party service providers act as data processors on our behalf. We ensure that they comply with strict data protection requirements through data processing agreements.

If we transfer personal data outside the EU/EEA, we do so under Standard Contractual Clauses (SCCs) or other approved legal mechanisms.

We do not share personal data with third parties unless:

• Required by law or legal proceedings
• Necessary to enforce our Terms of Service
• Required to prevent fraud, security breaches, or unlawful activity

6. Data Retention & Deletion

We only retain personal data for as long as necessary to fulfill its intended purpose, unless required by law to retain it for a longer period.

• User account data → Retained while the account is active and deleted within 1 year of inactivity
• Business contact information → Retained for contract duration + 5 years
• Marketing data → Retained until the user unsubscribes

When data is no longer needed, we securely delete or anonymize it.

7. Your Rights Under GDPR

You have the following rights regarding your personal data:

To exercise your rights, contact us at contact@fidgate.com.

We may request additional information to verify your identity before processing your request.

8. Data Security Measures

FIDgate implements technical and organizational security measures to protect personal data against:

• Unauthorized access
• Data breaches & cyber threats
• Loss, destruction, or corruption

We do not publicly disclose specific security measures but continuously update our encryption, access controls, and monitoring systems to maintain compliance with industry standards.

9. Questions & Complaints

If you have any questions or concerns about how we process your personal data, you can contact us:

📧 Email: contact@fidgate.com

📍 Address: Final Investment Decision gate Ltd, Harju maakond, Tallinn, Kesklinna linnaosa, Järvevana tee 9, 11314, Estonia

10. Changes to this Privacy Notice

We may update the Privacy Notice from time to time. The Privacy Notice will, for example, be updated to comply with any legislative amendments or if we make changes to our processing of personal data.